Welcome to Rixo London located at www.rixo.co.uk (’Site’), which is owned and operated by Rixo Limited (‘we’, ‘the Company’, ‘Rixo’, ‘Rixo London’, ‘our’ or ’us’, as applicable).  For further information about our contact details, and us please go to our CONTACT US section.

Our Site provides information about us, our collections, our blog and also showcases and sells our beautiful garments (“Products”).  You can purchase our Products from the Site and find out information about our current collections and Products.

We have a number of policies referred to in these Terms, including Privacy Policy, Payment and Delivery and Returns Exchange and Cancellation Policy. They all form part of our agreement with you so please take the time to read them.

Please read these Terms and the related policies carefully before you start to use the Site, as these will apply to your use of the Site and the Products you order and purchase from the Site.  We recommend that you print or save a copy of these Terms for future reference.

By using our Site, you confirm that you accept these Terms and the related policies and that you agree to comply with them.

Every time you wish to order Products from this Site, please check these Terms and related policies to ensure you understand the Terms and policies, which will apply at that time. These Terms were most recently updated on the date of posting that appears at the top of this page.

If you have any queries or concerns regarding these Terms, please contact us at info@rixo.co.uk.

Accessing and using the Site

Anyone can access this Site using his or her web browser and Internet connection.  We try to make the Site available at all times, but of course, due to the inherent nature of online and Internet based services, we cannot guarantee this.

Your privacy and our use of cookies and IP Addresses

We take your privacy very seriously.  Please read our Privacy Policy to see how we use your personal information.

Like many online services we use a feature called a ‘cookie’, which is a small data file that is sent to your browser from a web server and stored on your device’s hard drive.  References in these Terms to ‘cookies’ also include other means of automatically accessing or storing information on your device.  By agreeing to these Terms, you are providing your consent for us to use cookies. However, you may delete any of these cookies at any time if you wish. Cookies help us improve our Site and deliver a better and more personalised service.  They enable us: to estimate our audience size and usage pattern to store information about your preferences and so allow us to customise our Site according to your individual interests; to speed up your searches; to recognise you when you return to our Site.  You may refuse to accept Cookies by activating the setting on your browser, which allows you to refuse the setting of Cookies.  However, if you select this setting you may be unable to access certain parts of our Site.  Unless you have adjusted your browser setting so that it will refuse Cookies our system will use Cookies when you log on to our Site.

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers.  This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

Promises, liability and disclaimer

The Site is provided on an “as is” and “information only” basis.  To the fullest extent permissible under applicable law, we disclaim any and all promises, warranties, conditions, or representations relating to the Site and its content, whether express, implied, oral or written.  In particular:

  • We do not make any promises as to the truth, accuracy, integrity, quality or completeness of the content or information that appears on the Site and you should not rely on it being accurate, truthful or complete; and
  • By using the Site you acknowledge and accept the inherent risks, characteristics and limitations of the internet, particularly in terms of technical performance of the Site, response times to view, verify or transfer information; and the risks inherent in all third party links, connections and transfers via the Internet; and
  • We do not make any promises about the availability or accessibility of the Site or promise that your access to the Site, the content on it or the services we provide will be delivered uninterrupted, in a timely manner or error-free; and
  • We are not responsible for any data or information uploaded by any users or visitors including any content posted, uploaded or published on the Site.  It is your responsibility to make backup copies of any of the content you post, upload or publish on the Site and we strongly recommend that you do so.

You agree that your access and use of the Site and its content is at your own risk.  We do not have any knowledge of, or control over, the particular purposes for which the information and content available on the Site is used. The content and information that we make available on the Site is provided for information only. Accordingly, we exclude any and all liability for any loss of any nature suffered by you as a direct or indirect result of your use of any of the information or content available on the Site or of making any decision, or refraining from making any such decision, based wholly or partly on any expression of opinion, statement or other information contained in the content available on the Site.

We make no promises in respect of any harm that may be caused by the transmission of a computer virus, worm, time bomb, Trojan horse, cancelbot, logic bomb or any other form of programming routine designed to damage, destroy or otherwise impair a computer’s functionality or operation including transmission arising from your download of any content, software you use to download the content, the Site or the servers that make it available.  In this respect you agree that it is your responsibility to install suitable anti-virus and security software on your computer hardware and other devices to protect against any such bugs, viruses or other such harmful programming routines.  Any content downloaded or otherwise obtained through the use of the Site is done at your own risk and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such content.

To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:

  • All conditions, warranties and other terms, which might otherwise be implied by statute, common law or the law of equity.
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our Site or in connection with the use, inability to use, or results of the use of our Site, any websites linked to it and any materials posted on it, including:

o   Loss of income or revenue;

o   Loss of business;

o   Loss of profits or contracts;

o   Loss of anticipated savings;

o   Loss of data;

o   Loss of goodwill;

o   Wasted management or office time; and

Whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Compensation

You agree only to use the Site in accordance with these Terms. You agree that you will compensate us (and our employees, officers, agents and suppliers) in full for any damages, losses, costs and expenses, including reasonable legal fees we incur that arise out of any breach by you of these Terms (including any actions you take which disrupt access to and/or the functioning of the Site) or any liability we incur as a result of the use of the Site by you and any other person that uses your account.

Our content – Intellectual Property Rights

All of the content on the Site is owned by (and all copyright, trade mark and other intellectual property rights in that content, shall at all times remain vested in) us or our licensors and is protected by UK and international copyright and other intellectual property laws.  All such rights are reserved.

Our content includes any information or other material found on or via the Site, including without limitation text, databases, graphics, videos, photographs, software and all other features found on or via the Site.

We make the Site and our content available through the Site for your personal, non-commercial use only.  You may view the Site’s pages and content online and may, where necessary, print individual pages of the Site on paper (but not photocopy them) and store such pages in electronic form on your computer for your non-commercial use, provided you keep intact all and any copyright and proprietary notices.  You may not otherwise reproduce, modify, copy or distribute or use any of the content on the Site, other than as expressly permitted under these Terms without our prior written consent. Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

To be clear, you are not in any circumstances permitted to:

  • Make commercial use of any such content;
  • Edit any such content; or
  • Remove, obscure or otherwise tamper with any copyright and proprietary notices that relate to, or are contained within, the content.

“RIXO”, “RIXO LONDON” and any other trademarks appearing on our Site, are trademarks of Rixo Limited.  All rights are reserved.  No permission is given in respect of the use of any of these marks or brands, and any such use may constitute an infringement of the holder’s rights.

General prohibitions on access and use of this Site

You may use the Site only for lawful purposes.  You may not use the Site:

  • In any way that breaches any applicable local, national or international law or regulation;
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
  • For the purpose of harming or attempting to harm minors in any way; or
  • To knowingly transmit, send or upload any data or other material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

Not to reproduce, duplicate, copy or re-sell any part of the Site in contravention of the provisions of our Terms;

Not to access without authority, interfere with, damage or disrupt:

o   Any part of the Site;

o   Any equipment or network on which the Site is stored;

o   Any software used in the provision of the Site; or

o   Any equipment or network or software owned or used by any third party.

You shall not carry out data mining, screen scraping or crawling of this Site, its pages or its content or use any process or processes that send automated queries to this Site unless you have obtained our prior written consent.

Third-Party software

You acknowledge that you may need to download and activate certain software in order to use certain content provided and sold on the Site.  This software will be clearly identified on the Site.

In order to use such third-party software or technology, you may have to accept the terms of a licence agreement with that third party.  You acknowledge that we have no responsibility or control over such third-party software.

General complaints, feedback and requests for further information

If you have any general complaints or wish to request further information about the Site, please contact us via email at info@rixo.co.uk or by post to 74 Archel Road, Fulham, London, W14 9QP and we will do our best to resolve these.

Your feedback and suggestions about the Site are always gratefully received by us however you understand that we may use these without any obligation to compensate you for them and you are, of course, under no obligation to us to provide them.

Written communications

Applicable laws require that some of the information or communications we send to you should be in writing.  When using the Site, you accept that communication with us will be mainly electronic.  We will contact you by email or provide you with information by posting notices on the Site.  For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.  This condition does not affect your statutory rights.

General

Severability.  If any part of these Terms are found to be unenforceable as a matter of law, all other parts of these Terms will not be affected and shall remain in force.  For the avoidance of doubt, should these Terms or any part of them be deemed void or voidable, this shall not affect the validity of any licence provided under these Terms and policies.

Reliance on these Terms.  We intend to rely on these written Terms and any document expressly referred to in them in relation to the subject matter of any contract between us.  We and you will be legally bound by these Terms.

Events or circumstances beyond our reasonable control.  If we are prevented or delayed from complying with our obligations under these Terms by anything you (or anyone acting on your behalf) does or fails to do or due to events or circumstances beyond our reasonable control. In such circumstances including fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, our inability or delay in performing our obligations will not be deemed to be in breach of contract.

References to ‘including’ and other similar expressions.  In these Terms, words that appear after the expression ‘include’, ‘including’, ‘other’, ‘for example’, ‘such as’ or ‘in particular’ (or any similar expression) will not limit the meaning of the words appearing before such expression.

Assignment.  You may not assign, sub-license or otherwise transfer any of your rights under these Terms.

Waiver.  If you breach these Terms and we choose to ignore your breach, we will still be entitled to use our rights and remedies at a later date or in any other situation where you breach the Terms again.

Exclusion of third party rights.  These Terms do not create any right enforceable by any person who is not a party to them (or any contract made under them), except that the provisions of these Terms may be enforced by any of our licensors subject to and in accordance with the Contracts (Rights of Third Parties) Act 1999.

Language.  These Terms may be presented to you in more than one language. However, the English language version of these Terms shall prevail.  The contract between us will be concluded in English.

Governing law and jurisdiction.  Any disputes or claims between us arising out of or in connection with these Terms or any contract made under them (including non-contractual disputes or claims) are governed by and construed in accordance with the law of England and Wales.  Any disputes or claims arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.  Nothing in this paragraph shall deprive consumers of the right to bring or defend proceedings in their home state nor of the protection afforded to them by the mandatory rules of law of the country in which they live.

Changes to these Terms

We may make changes to these Terms at any time by sending you an email with the modified Terms or by posting a copy of them on the Site.  Any changes will take effect 7 days after the date of our email or the date on which we post the modified terms on the Site, whichever is the earlier.  If you continue to use the Site after that period has expired, it means that you accept any such changes.

Contact us

This Site is owned by Rixo Limited, a company incorporated in England.  The registered office address of the office is 74 Archel Road, Fulham, London W14 9QP.

Our registered company number is: 9424938

Tel number:  02036650425