Live in the UK? Try on up to four pieces in the comfort of your home and only pay for what you keep.*
Concierge service also available for customers in Greater London.
We love to hear from you! Please see helpful links below for how best to direct your query. You can track your order via DPD or Royal Mail (mainland UK) or DHL (Northern Ireland, Channel Islands and International) using the number in your confirmation email.
Open Mon-Fri 9-5.30 GMT
Message us directly Mon-Fri 9-5.30 GMT
We reply Mon-Fri 9-5.30 GMT
Open Mon-Fri 9-5.30 GMT
More questions are covered in our
Reasons to Shop RIXO
"My shopping experience with Harper felt groundbreaking... It was so nice to able to try clothes in the comfort of my own home."
Try before you buy
Live in the UK? Try on up to four pieces in the comfort of your home and only pay for what you keep.*
Concierge service also available for customers in Greater London.
No upfront payment for pieces, credit-free.
5 day try on period once pieces arrive.
Send off any returns within this period for free.
Charged after 5 days for pieces kept.
"My shopping experience with Harper felt groundbreaking... It was so nice to able to try clothes in the comfort of my own home."
Credit-free, no hidden fees.
*Excludes Northern Ireland.
Subject to approval. Checking for eligibility is immediate and won't effect your credit score.