Live in the UK? Try on up to four pieces in the comfort of your home and only pay for what you keep.*
Concierge service also available for customers in Greater London.
Find your perfect piece
The convenience of shopping online with the experience of shopping in-store. Try on multiple sizes and styles in the comfort of your home without paying for the pieces upfront. Only pay for what you keep.
Available across the UK, excluding Northern Ireland. See below for full details of the two services.
Choose Try Before You Buy at checkout. No upfront payment for pieces, only pay for delivery.
Depending on where you live, choose between our Try Before You Buy or Concierge service. Once your pieces arrive, style with your wardrobe and decide which pieces you want to keep.
If you need to return, you can do this for free via our returns portal, or just hand them to your concierge if using this service. Pieces must be returned within your try on period.
You will be charged only for the pieces you keep, and not for your returns in transit.
THE PACKAGING - our reusable packaging helps save up to 80% CO2 emissions compared to single use packaging and helps us towards our sustainability goals.
We do not charge for pieces upfront and there is no obligation to purchase. This is a credit-free service and as such there are no hidden fees or interest charges.
At checkout, you will only pay the delivery fee. If you have chosen our Try Before You Buy service, your card will then be charged at the end of your 5-day try-on period for
any pieces which have not been returned. Making a return is easy via our Returns Portal.
For the Concierge service, we will take secure payment via
our mobile card reader at the end of your 40-minute appointment. Your Concierge
will take any returns away with them.
Who is Harper?
Where is this service available?
How many styles may I try?
How much does this cost?
Why was a pre-authorisation set up?
Why was my order declined?
Can discounts be applied to Try Before You Buy orders?
How can I cancel/modify my order?
What should I do if I have not received all of my Try Before You Buy pieces?
When does the try on period start?
How long do I have to try on my pieces?
How do I return the unwanted pieces?
Do I need to send my returns during the try on period?
Can I make a return after the try on period?
How may I pay?
How do I change my payment details?
When will I be charged and what for?
Who will come to my Style Concierge appointment?
Who do I contact if I have more questions about the service?
Are any products excluded from try before you buy?
"My shopping experience with Harper felt groundbreaking... It was so nice to able to try clothes in the comfort of my own home."
Try before you buy
Live in the UK? Try on up to four pieces in the comfort of your home and only pay for what you keep.*
Concierge service also available for customers in Greater London.
No upfront payment for pieces, credit-free.
5 day try on period once pieces arrive.
Send off any returns within this period for free.
Charged after 5 days for pieces kept.
"My shopping experience with Harper felt groundbreaking... It was so nice to able to try clothes in the comfort of my own home."
Credit-free, no hidden fees.
*Excludes Northern Ireland.
Subject to approval. Checking for eligibility is immediate and won't effect your credit score.